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What makes USP’s so important?

Unique Selling Proposition

What exactly do you sell? Broom, Broom, Broom.

Unique Selling Proposition (USP) & Emotional Selling Proposition (ESP).

Have you ever heard the expression “Sell the sizzle, not the steak”?
This phrase from Elmer Wheeler has become a very common piece of advice given to novice marketers, but if I told you, “Sell the sizzle AND the Dopamine released after eating the steak, but not the steak itself,” would that make sense?
Whether it makes sense or not, it’s no problem, let’s cram that steak down!

1. The Steak (Your Product)

“In marketing, a Product is an object or system made available for consumer use; it is anything that can be offered to a market to satisfy the desire or need of a customer”.

“To satisfy the desire or need of a customer”, you must be convinced that the only way to do this is through the product and that your success is the product of your product.
Don’t get me wrong, your product is essential and it is crucial to give a lot of importance and delicacy to the manufacturing process because your product is indeed the essence of your business, it is what you are going to offer to your customers but it is not quite what you are going to sell. Bear with me, we’ll get to that!

2. The Sizzle (The USP)

What is your unique selling proposition or point?

“In marketing, the unique selling proposition also called the unique selling point or the unique value proposition in the business model canvas is the marketing strategy of informing customers about how one’s own brand or product is superior to its competitors.”

In other words, your USP is what makes your product unique, what differentiates it from other similar products.
Your USP is what will motivate your potential customer to make the decision to buy your product, it’s your promise to offer them what others can’t.

Here’s an example: Let’s say you sell brooms and you’re targeting vegan, environmentalist, and nature-loving buyers. Do you want to sell them your product or their values?
Your Eco-friendly broom made of sorghum fibers and wood is definitely an environmentally friendly product, but will you use its features to promote it or will you highlight its positive impact on nature?
If you answered yes to the last question, let me congratulate you, you are taking the first step towards selling the sizzle and not the steak.
Speaking of selling, you know that purchasing something is a logical, brain-made decision, right? But what exactly is it that drives our brain to make this decision?
Ladies and gentlemen, it’s our friend Mr. Dopamine! Does that make sense now? Cool then, let’s have that ESP talk (my favorite)!

3. The Dopamine (The ESP)

“An emotional selling proposition (ESP) defines all the emotional triggers that prompt a person to buy. … Emotion is the one thing that influences consumer behavior the most. So, to be successful in your marketing efforts, sell the feelings your product provides, rather than selling the product explicitly.”

Mesdames et Messieurs; be an amateur psychologist.
Yes, be an amateur psychologist or better yet a professional and dig deep into the psyche of your potential buyers, their values, their lifestyle, their emotions, and even their insecurities.
Get to know them, try to imagine how they will feel when they buy your unique product, and hand it to them.
Figure out what feeling your customers are craving and shower them with THAT feeling.

I believe this is the simplest and most direct way to explain ESP as it is.

Getting back to your Eco-friendly broom, you’re already selling a unique product that matches the values of your target customers, why not spice it up a bit and try to sell them the feeling they’ll get from making that purchase.
Please picture that you have these possibilities, which one you will choose:

1-Dear customer, here is a fancy broom made of the best wood mother nature can produce, and the finest kind of sorghum fiber, will you give my broom the honor of being yours for better or for worse? (Nope! Your broom deserves better ?).

2-Hello Environmentalist, I see you and share with you the love of nature, that’s why I have dedicated years of my life to make for us, Bio fellows, an Eco-friendly broom made from cruelty-free and safe materials, and that has no negative impact on our earth, help a greenie and spread the word in the community. (That’s good, but you can do better?).

3-Hola Jane, what’s up Joe? how does it feel to get up every day and go to the trouble of finding a product that aligns with your values?
I know it’s hard, bizarrely hard, when taking care of our planet should be a basic thing to do and the most logical way to live our lives, some people still make it hard for us, nature lovers.
But hey, I feel you and I know the challenges you face in your daily life to keep this promise of being one of the guardians and saviors of the earth.
I’m so proud of you, and for that, I tried to do my part to be a warrior like your brave self, and I made us a broom that won’t hurt our one & only home and that will certainly help us save time in the search of products that have respect for our planet. (Here, Jane and Joe have already bought the broom and a few others for their beloved friends before you finish your speech, I guarantee it?).
I have made it clear, now it’s up to you!

Need help identifying your USP & ESP? Our team of experts at Nfinity8 got you covered!
Talk to us here!

Branding, Brand Identity & Brand Personality

beanding

Branding, Brand Identity & Brand Personality

& how to use it online to shine bright like a diamond!

Hey, real quick question; we’re in the midst of a global pandemic, half the world’s population has been locked up for over two years, most businesses have migrated to the E-world, the online became the new offline and we literally experienced a Digital Mondial, yet you haven’t managed to create a true Digital Presence for your business…. weird, right ?
Well, it is not so weird when we have an answer, and here is a quick one : your Brand is still struggling to shine online because it doesn’t have an E-Personality.

What is Branding ?

Let’s start with this question: what is a brand?
A brand is more than a logo, the name you choose for your business, or the packaging for your products. Here’s what a brand is, according to Tom Goodwin
“Brands are essentially patterns of familiarity, meaning, fondness, and reassurance that exist in the minds of people.”

If this is the Brand, then what is Branding?

Branding is a structured and ongoing process in which you must define who you want to be in the minds of your existing and potential customers, it is the process of differentiating your company from its competitors.
Once you decide what your Branding is , you should next create a strategy that translates how you want to be perceived as a company then steadily build and develop that perception.

What is a Brand Identity?

Imagine if we lived in a world where everyone looked the same, where everyone had the same voice and tone, where everyone spoke the same language, walked and talked the same way, had the same personality, the same laugh, where everyone had the same facial expressions and body language. Can you imagine such a boring and inauthentic world? You don’t have to, this world really exists; on the internet.
Now, imagine that in such a boring and inauthentic world, someone dares to be different, to have their own look, their own voice, their own tone, their own style, their own expressions, imagine that someone has succeeded in creating their own personality, their own values, and identity!
Just as you are different and unique as you are in the real world, your brand must be different and unique in its own way. Your Brand has to have its own identity to create its online path.
I can see you smiling as you imagine it, please keep smiling but stop imagining because your brand will be THAT person just by having its own Identity and Personality in a world full of lookalikes.

What is Brand Personality?

According to Dr. Jennifer Aaker in her book: Branding Personality;
“Brand personality refers to human characteristics associated with a brand. They’re expressed as adjectives that convey how you want people to perceive you (e.g. cheerful, youthful, dependable, friendly, responsible, sophisticated and so on).”

In other words, brand personality is how you Humanize your company in the minds and eyes of your customers, it’s how you make them feel like they are dealing with a human being,or better yet, a friend.
Your Brand Personality is how you connect with your customers and present your company as someone who talks your customer’s talk and walks their walk.

Need help in creating and developing your Branding, Brand Identity & Brand Personality?
Our team of experts at Nfinity8 got you covered!

The Whole World in One Place

dubai-expo

The Whole World in One Place

Known as the first Expo to be held in the Middle East in the history of World Expos, Expo 2020 Dubai will represent a celebration of human brilliance and marvelous achievements. ?

And we hold sky-high expectations of what is yet to come! ?

Expo 2020 Dubai plays a major role in boosting tourism and accelerating the development of innovative businesses. And as the largest event taking place in the UAE, it will offer you the chance to network with international business minds, share expertise and knowledge and interact with investors and tourists from every corner around the globe! ?

Wait, there is more! ?

You can indulge in a world of experiences and unleash your inner techie, by taking a look at ground-breaking inventions, enjoying entertainment events from opera to A-listers, pop-up theatres to flash mobs, and parades to national day celebrations. ?️

Furthermore,

You can see hundreds of uniquely structured pavilions that will feature exhibits, meeting places and entertainment catered for you.

So, after exploring the first international Expo in the UAE, you are probably wondering what’s on the menu? ?

You can engage your senses with more than 50 global cuisines – encountering street food, old classics and new favorites, and dishes from around the globe. ?

For this event, the UAE has chosen the slogan “connecting minds creating the future” and it’s split into three subthemes; Opportunity, Mobility, and Sustainability. As it is expected to attire over 25 million people and over 200 participants.

This couldn’t be more exciting! We’re definitely going, how about you? ?

Don’t forget to check out our previous blog!

Nfinitalks with Matt Bailey

#nfinitalks with Matt Bailey

Content and data as Horses and Kings! ?

Email Marketing and digital marketing analysis! ?

You can learn more about all of these interesting topics during our first episode from the NFINITALKS series.

It was moderated by Yousef AbdelBary, where Matt Bailey, the social media expert, the founder of Site Logic in the USA, and an educator at the New Media Academy, in Dubai was a guest. ?

The episode opened with interesting questions that revolved around social media marketing, and how it has taken a huge part of our virtual space, where it is not only used to socialize with others but rather the right medium for digitally advertising your content and products.

But the most controversial debate is

Why does your content need to be data-driven? Who’s the horse and who’s the king? ?

Matt Bailey opened his discussion in this exciting episode by highlighting the importance of both data and content, as he says: “Sometimes content gets no engagement, and some may say content is king, but you need data to know which content is working for you, and which content is not working for you, and to analyse, WHY? What people like and don’t like? because that will change how you will do the content”

In this brief set of statements, Matt Bailey was able to tease out the main points to answer this most frequently asked question.

And as an answer to the question about the latest Google and Apple privacy updates putting an end to users tracking and 3rd party data collection, he clearly announced that: “Losing the ability is not going to drastically change the AD market”.

WAIT! Are you one of those people who thinks email marketing is dead?

Well, we’re about to change your mind! ?

For Bailey, email marketing is one of the first and most effective marketing channels and a strategy that will help bloom your business. It “predates” all the other marketing channels ever existed, as it’s a direct and one-on-one medium that will establish loyalty and customer engagement.

The episode came to an end with Matt Baily’s differentiating between the US and the Middle East online behavior and marketing practices and listing some tips on the importance of digital marketing analysis in evaluating your business, audience and competitors to build a marketing plan for your company.

Click here to watch the full episode, and tell us what you think in a comment of our very first episode from the NFINITALKS series.

What Everybody Ought to Know About E-Commerce!

Ecommerce button on keyboard

What Everybody Ought to Know About E-Commerce!

Amid COVID-19, slow economic activities changed the way consumers use e-commerce and increased the urge to “go digital”, So here’s what you should know about e-commerce!.

One of the behaviours that went noticed in MENA during quarantine times is online shopping. As UAE has become one of the most advanced e-commerce markets in the region where the revenue in the e-commerce market is projected to reach US$7,456m in 2021.

Also, consumers and business owners started to depend more on showcasing their products and demanding online payment options.

 

Meanwhile,

Many initiatives and platforms saw the importance of investing in e-commerce, such as; Dubai CommerCity, took the advantage of the growing e-commerce opportunity in the region in order to build a sustainable digital future and tailored e-commerce enablement services.

 

 

By the same token,

Facebook, as one of the booming social media platforms, saw the chance to empower the e-commerce business, where recently the Chief Executive Mark Zuckerberg said that the company will build new features for content creators to earn money from recommending products on the app and a marketplace to help connect brands with influencers.

 

This announcement is part of Facebook’s efforts to help creators to connect with brands and earn money.


Facebook

Nfinity8 is a customer-centric digital marketing and visual communication agency. Where we emphasize on following the latest trends in order to meet the sky-high expectations of our clients.

 

E-commerce became an integral part of any business, and a major factor in success. That’s why our services are out there to assist customers. Starting from booking services online to resolve their issues across many platforms.

Do you think that online shopping will replace physical stores completely?!

Keep yourself updated with the latest topics and visit our website NOW!

A Social Media Agency That’s Your Gate Towards Success! ?

Nfinity8 logo on Burj Khalifa Dubai

A Social Media Agency That’s Your Gate Towards Success! ?

We are a social media agency that’s your gate towards success and helps you to gain customers’ trust.

At Nfinity8 we are a group of expertise founded by professionals. Therefore, we aim at breaking the standards and bringing the audience to your business.

Our vast experience allows us to shine our magic in all niches and specialisms. It’s your place that will meet all your digital marketing needs.

Allow us to introduce you to our exceptional services:

 

Digital Marketing: ?

Our digital marketing strategists and professionals, can grow your business and boost your exposure. They are experts in providing successful marketing campaigns catered for you.

Read more about Digital Marketing

 

Cyber-security: ?️

Our cyber-security experts will provide you with assessment, and applying cyber-security solutions. In this way, you will safeguard and protect your businesses against any potential threats.

 

Copywriting: ✍??

Our professional Copywriters will make sure that you will receive a first-class copy and content. So, it will keep your business on top of your customers’ minds.

 

Graphic Designing: ?

We equip our talented graphic designers with the latest software and tools. Hence, you will receive high-quality designs for your branding. In other words, they will turn your imagination into reality.

 

In a word, we are a creative team of designers, strategists and copywriters in an agency. We follow an innovative approach to cater a wide array of services. In addition to preparing outstanding calendars tailored for your special campaigns and events.?

 

Speak to Nfinity8 about your social media needs!

Instagram Reels: Your New Fun Way To Expose Your Brand ?

Instagram Reels

Instagram Reels: Your New Fun Way To Expose Your Brand ?

Introducing Instagram Reels. A new way to showcase the highlights of your business to the world within 15 to 30 seconds video clips. It might look as a short time. But if you used it in the right manner, creativity and excitement would be bursting out to the users’ eyes.

So, what is Instagram Reels, and how can you use it in your marketing strategy

Users tend to share these short, catchy videos to reach new audiences. Of course, it depends on who they’re planning to reach. If you want to keep up with the new trends and connect with Gen Z, you should focus more on TikTok. But, if you want to attract the millennial audience, then Instagram Reels is your way.  

You can choose the right music from the Instagram library or original audio from other reels. Which will help you in expressing your personality online. Presenting original ideas to your audience has never been easier?

Check out this blog for more intel.

Instagram Reels is the new TikTok! ?

Despite being called “TikTok Copycat”, Instagram reels have gained the attention of many influencers and brands. If TikTok has an FYP “For You Page”, then Reels take a place at the top of the Explore page.

As entertaining, fun and lighthearted, you can use the 30 seconds or even less to your advantage. You can delight users and grab their attention at the same time. So by creating reels now you have an opportunity to take advantage of its potential early. If you have a TikTok account, you can share your content on Reels. This will attract your followers on TikTok. Thus, help expose your content to new audiences.

Keep in mind that the videos are in a loop. So you have to pay attention to how the video will end and start or it will give an unintended meaning.

In the end, try to maintain the same level of originality in your reels. Focus on fun rather than the quality of your videos. Remember, reels are a great opportunity to bring an ordinary aspect of your brand to life. Through special effects, stickers and trendy music. And since it never hurts to take inspiration and jump on a trend, START NOW!

Golden tip: Stay genuine, and don’t turn your videos into overt advertisements! Remember, Instagram Reels is Your New Fun Way To Expose Your Brand ?? ?

Looking for more interesting ways to expose your brand! Sign up here to help you with your Digital Marketing strategy.

Make It Interesting With TikTok!

Tik Tok Logo

Make It Interesting With TikTok!

TikTok is one of the newest trends in 2021. It’s an immersive, joyful world. Where there is an audience for every voice, between the ages of 16 and 24 with more than billion downloads on the App Store and and Google Play.

This means you can definitely make it interesting with TikTok!

It’s a place where business owners can express and unleash their creativity. They can follow the latest trends, hashtags and use the right effects.

Going viral on TikTok has never been easier, all you have to do is follow these steps:

1. Include Relevant and Trendy Hashtags

Using trendy and relevant hashtags in every single caption is helpful. It will increase your views, reach a wide range of people and get them to respond, interact with your videos.

TikTok App will show you how many views each hashtag has. This will state which ones are currently trending with a little fire icon next to it. like the following image:

Tiktok

2. Use Trendy Music in Your Videos

TikTok is all about short videos and trending songs used by millions of users, where you can find yourself humming a song without even noticing it. TikTok has its unique way of representing its own, fun language, where you can easily add trendy music to your videos right from the app, and discover other music you might like.

Tiktok

3. Post in The Evening

There are many views and opinions on when is the best time to post on TikTok, and sure it depends on many other aspects, such as where are you located. Posting in the evening is the best time to post, because that’s the time where TikTok users are usually online and can engage with your videos once they are posted, for it was reported that users spend 52 minutes per day on the app.

Staying original and authentic with creative and unique ideas, you can easily reach your audience and have fun with it at the same time!

Remember, keep it interesting and sign up here to help you with your Digital Marketing strategy.

How to Prevent Emails from Landing in Gmail’s Spam Folder

Email sending on laptop

Emails that land in your spam folder are sometimes Legitimate. Sometimes they do get in there, sometimes they don’t. Gmail automatically classify messages as “spam” if they look spammy. And in general, they do a pretty good job. But those filters aren’t perfect. So, you must be wondering How to Prevent Emails from Landing in Gmail’s Spam Folder, even though I am not a spammer?

But the truth is that the spam filters don’t know your intentions and they rely solely on how you follow the rules of email marketing. If your behaviour mimics that of a spammer, you are also tagged as one of them and your emails are sent to the spam folder. However, understanding Gmail’s spam filtering criteria greatly helps in avoiding mails tagged as Spam. Let’s check the below main reasons and try to avoid them. 

1. The Sender Information is Inaccurate.

You must clearly state who you are (or who is your company) and don’t include any inaccurate information that could mislead someone.

Inaccurate From/Reply-To info – Make sure the domain in the “From:”, matches the domain you’re using to authenticate your emails.

2. You’re Using Spam Trigger Words.

Gmail’s spam filter straightaway marks emails as spam when it contains certain words or phrases. For example, a mail with the subject “You are shortlisted to check free score” automatically put in the Spam folder. Similarly, if messages include a link to a website that is blacklisted, the messages will be caught in email spam filters too.

Avoid spam trigger words such as “toll-free”, “dear friend”, “risk free”, “special offer”, etc.

3. You haven’t set up proper authentication.

There are major email authentication standards aimed at authenticating your emails which will automatically make you look more trustworthy in the eyes of spam filters. Instead of being a random number, you’ve proven who you are and that you actually control the domain name that you’re sending from.

The biggest tactics are:

– DKIM (DomainKeys Identified Mail)

– SPF (Sender Policy Framework)

– DMARC – requires you to already be using DKIM and SPF

If you’re using a custom email address and you haven’t set up these authentication methods, that’s one of the biggest reasons why your emails are going to spam.

4. You’re using a bad email list.

If you’re sending bulk emails to a list of subscribers, there are a few things that can get you into spam:

No permission – if you didn’t receive explicit opt-in from subscribers, that can lead to spam issues.

Stale list – if your list contains lots of inactive/disabled email accounts where emails bounce, that looks spammy to filters.

Low engagement – if your emails have very low open rates, ISPs might take this as a sign that your subscribers don’t want your emails, which can increase the list of getting marked as spam.

5. There’s a Large Image with Minimal Text.

Your email should not be images only, have a good image to text ratio. But you should be aware of your text to image ratio and strive for 60/40, meaning that your email should be roughly 60 per cent text and 40 per cent image.

6. There’s No Opt-Out Link.

Your email should not be images only, add a good image to text ratio. But you should be aware of your text to image ratio and strive for 60/40, meaning that your email should be roughly 60% text and 40% image.

7. You Weren’t Given Permission.

The opt-out link in your emails is required by law and allows your recipients to unsubscribe from receiving your emails.

Having an easily visible and accessible unsubscribe link at the bottom of your email will have a great impact on your deliverability.

8. Have a Bad IP Reputation.

An email should be sent only to people who want to receive them. This is one of the most important principles to follow because it will always help improve your deliverability. Rather than purchasing unreliable bulk email lists, that will ruin your sender reputation and deliverability, build opt-in lists through your website or application.

9. Low Engagement Rates.

Top webmail providers have stated that they look at how many emails are opened and how many are deleted as a factor in spam filtering decisions.

So, if you have low open rates or read rates, your emails are at higher risk of being flagged as spam. You need to do everything you can to increase engagement.

Other than targeting the right audience from the start, you can send your emails at the right time, perfect your subject lines, segment your list, and keep your list fresh by scrubbing it regularly.

10. HTML Emails Don’t Follow Best Practices.

Sometimes, you may want to send HTML emails from your business. That way, you can include some branding elements that make your emails more memorable and help with engagement.

However, you need to follow some best practices for sending HTML emails, so they don’t get marked as spam:

– Use a maximum width of 600-800 pixels.

– Keep your HTML code as clean and straightforward as possible.

– Keep your image-to-text ratio low.

– Optimize your images.

– Don’t use obscure fonts.

– Optimize for mobile.

Learn how to prevent emails from landing in Gmail’s spam folder in few steps


Conclusion

In short, mail ends up in the Gmail spam folder when it matches Gmail’s spam filter criteria. By avoiding the reasons listed above, you can make significant improvements.

Hurry up, Check out our previous and interesting blog!

Emojis and Digital Marketing!

smile emojis

If a picture is worth a thousand words, then emojis just might be worth a million! ? Welcome to the world of emojis in digital marketing.

So, what purpose do emojis serve, aside from being a lot of fun?

With the beginning of digital communication, emojis have become a language of the digital era, these days, you can deliver that same level of emotion with a single keyboard click. 

Many people struggle in showing emotions while communicating digitally, because the lack of face-to-face interactions which also means missing out the body gestures and facial cues. This is where emojis’ role swoops in ?, to give the text the same meaning intended by the sender ?.

Importance of Emojis in Digital Marketing! ☀

Emojis are now available on every social media platform (Instagram, Facebook and Twitter), which help the marketers to express their emotional interest easily. ✨

 

In the example above, Facebook’s Feeling/Activity feature lets your business communicate messaging that’s supported by emojis as well. ?

Many known brands on social media are using emojis in their own messaging and branding ?, which will help them add context to their messaging, and connect with their audience on a deeper level.

For example, Domino’s has been using emojis to allow its order using a single pizza emoji ?.

 

Learn More.

Emojis make the task less daunting and more entertaining for both the reader and the sender. They are a more advanced form of text-based, casual conversation and they engage the reader. ?

Do you need help with your Digital Marketing? SIGN UP HERE.